1. About Morivin

Business Name: Morivin

Operated by: James Michael (trading as Morivin)

Business Address: 60 Grays Inn Road, London WC1X 8LU, United Kingdom

Email: support@morivin.com

Phone: +44 (770) 923 85 75

Business Structure: Sole Trader / Individual Operator

Morivin is operated by James Michael as a sole trader. We are a small, independent business specializing in sourcing and delivering premium cordless garden tools to UK customers.

How We Operate

We source high-quality garden tools from carefully vetted international suppliers and handle all customer service, quality assurance, and UK delivery. This direct-to-customer model allows us to offer competitive prices while maintaining excellent customer support and personal service.

We are committed to operating transparently and in full compliance with all UK consumer protection laws, including the Consumer Rights Act 2015 and the Distance Selling Regulations 2000.

2. Definitions

• "We", "us", "our" refers to Morivin and James Michael
• "You", "your" refers to the customer or user of our website
• "Products" refers to the goods available for purchase on our website
• "Website" refers to morivin.com
• "Order" refers to your request to purchase Products from us

3. Eligibility

To place an order with us, you must be at least 18 years old and have the legal capacity to enter into a binding contract. By placing an order, you confirm that you meet these requirements.

4. Product Information

We take great care to provide accurate descriptions and images of our products. However, we cannot guarantee that all product descriptions, pricing, or images are completely accurate, current, or error-free.

All products are brand new and come with manufacturer warranties as specified by the product manufacturer. We personally select every product to ensure quality and value.

5. Pricing and Availability

All prices are displayed in British Pounds (£) and include VAT where applicable. Prices are subject to change without notice, but price changes will not affect orders already placed.

We make every effort to keep product stock information accurate. However, we do not guarantee that products will always be in stock. If a product becomes unavailable after you place an order, we will contact you immediately to discuss options.

6. Ordering Process

When you place an order on our website, you are making an offer to purchase the products. Your order is not confirmed until we send you an order confirmation email.

We reserve the right to refuse or cancel any order for any reason, including if we suspect fraudulent activity or if the order violates these terms.

7. Payment

Payment must be made in full at checkout. We accept the following payment methods:

• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay
• PayPal

All payments are processed securely through Stripe, a PCI DSS Level 1 certified payment processor. Your payment information is encrypted and secure.

If payment fails, we will notify you and you can retry. We are not responsible for any bank charges or fees associated with failed payments.

8. Delivery and Shipping

We deliver to all addresses within the United Kingdom, including England, Scotland, Wales, Northern Ireland, Channel Islands, and Isle of Man.

Processing Time: Orders are processed within 1-3 business days (Monday-Friday, excluding bank holidays).

Delivery Time: Once dispatched, delivery typically takes 5-7 business days. Total estimated delivery time is 6-10 business days from order placement.

Delivery times are estimates and not guaranteed. Factors outside our control (weather, carrier delays, peak periods) may affect delivery.

For full details about shipping, delivery areas, and tracking, please see our Shipping Policy.

9. Returns and Refunds

We offer a comprehensive 30-day return policy. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange within 30 days of receiving your order.

For full details about returns, refunds, and our return process, please see our Refund and Returns Policy.

10. Consumer Rights

Nothing in these terms limits your statutory rights under UK consumer law. Under the Consumer Rights Act 2015, you have the right to:

• A full refund within 30 days if goods are faulty or not as described
• A repair or replacement if a fault develops within 6 months
• A partial refund if goods cannot be repaired or replaced

You also have a 14-day cooling-off period under the Consumer Contracts Regulations 2013 to cancel your order without giving a reason.

11. Product Warranties

All products come with the manufacturer's warranty as specified. Manufacturer warranties are separate from and in addition to your consumer rights under UK law.

For warranty claims, please contact us and we will guide you through the process.

12. Limitation of Liability

To the fullest extent permitted by law, Morivin shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products, including loss of profits, data, or business opportunities.

Our total liability to you for any claim shall not exceed the amount you paid for the product in question.

This limitation does not apply to liability for death, personal injury, fraud, or any other liability that cannot be excluded under UK law.

13. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Morivin or its content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, transmit, or display any content without prior written permission from Morivin.

14. Website Use

You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the website.

Prohibited behavior includes:

• Harassing or causing distress or inconvenience to any person
• Transmitting obscene or offensive content
• Disrupting the normal flow of dialogue within our website
• Attempting to gain unauthorized access to our systems

15. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk and subject to their terms and conditions.

16. Privacy and Data Protection

Your privacy is important to us. We collect and process your personal information in accordance with UK GDPR and the Data Protection Act 2018.

For full details about how we collect, use, and protect your information, please see our Privacy Policy.

17. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be resolved in the courts of England and Wales.

18. Dispute Resolution

Before pursuing legal action, we encourage you to contact us to resolve any disputes:

Email: support@morivin.com
Phone: +44 (770) 923 85 75
Hours: Monday-Friday, 9am-5pm GMT

19. Accessibility

We are committed to making this website accessible to all users. If you experience accessibility issues, please contact us so we can assist you.

20. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes are effective immediately upon posting. Your continued use of the website constitutes acceptance of the updated terms.

21. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: support@morivin.com
Phone: +44 (770) 923 85 75
Address: 60 Grays Inn Road, London WC1X 8LU, United Kingdom
Hours: Monday-Friday, 9am-5pm GMT